[주요업무]
Key Responsibilities:
- Delivers coaching sessions in boutiques of her/his network and animates training sessions to develop sales skills and to increase client experience and boutique sales
- Offers 360° analysis of respective boutiques and their teams based on individual KPIs and creates Individual Development Plans
- Defines training and coaching calendar for entire region
- Conduct regularly training of products, selling ceremony and related contents to ensure staffs’ expertise as brand ambassadors
- Creates and conducts thorough onboarding program for new-joiners
- Manages all local mystery shopping activities as well as contact to respective partner
- Manages and executes all local mobile learning initiatives
- Ensures and nurtures client-centric mindset among boutique teams and helps Client Advisors develop long-lasting relationship with clients
- Ensures implementation of HQ-led initiatives in boutiques
- Actively proposes new training methods and ensures constant learning engagement
- Creates new and further develops existing training content
[자격요건]
경력사항: 경력(7년 이상 14년 이하)
학력사항: 대학교(4년)졸업 이상
연령: 무관
성별: 무관
기타: Requirement:
- At least 7 years of experience in retail or hospitality environment, preferably in luxury
- Very good English language skills
- Great presentation and public speaking as well as interpersonal skills
[근무부서 및 직급/직책]
근무부서: Retail Team
직급/직책: 과장, 차장
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